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Degraded

Ontario Trusted Account unavailable

Jun 02 at 01:30pm EDT
Affected services
Ontario Trusted Account - Production
Ontario Trusted Account - My Trusted Account
Ontario Trusted Account - My Trusted Account AuthServer
Ontario Trusted Account - NYGH AuthServer
Ontario Trusted Account - My Trusted Account Wallet
Ontario Trusted Account - My Trusted Account Broker
Ontario Trusted Account - My Trusted Account Verified.Me

Resolved
Jun 02 at 04:40pm EDT

We believe the issue affecting environment functionality has been resolved. The environment should now be fully operational and performing as expected.

Our team will continue to monitor the environment closely to ensure stability. We will post a final update once we are confident the issue is fully resolved.

Thank you for your continued patience and support.

Created
Jun 02 at 01:30pm EDT

We are currently investigating an issue affecting access to your Ontario Trusted Account. While the environment is accessible, some features may not be fully operational or perform as expected.

Our team is actively working to identify the root cause and implement a fix. We will provide updates as more information becomes available.

Thank you for your patience and understanding.